Hawaiian Telcom internet pricing
Staff rating
3.5
Customer rating
3.5
(2)Price: $19.99 - $124.99/moSpeed: 3 Mbps - 750 MbpsChannels: 350+DVR storage hours: 130
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Researched by
Kathryn CasnaSenior Staff Writer
Reviewed by
Bri FieldAssigning Editor
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How much does Hawaiian Telcom cost?
Hawaiian Telcom plans start at $20 and go up to $75. Unfortunately, plans at the lowest price point are some of the slowest we’ve seen—just 3 Mbps—and aren’t even considered broadband internet. Broadband speeds—25 Mbps and faster—start at $30.
These slower plans are thanks to Hawaiian’s DSL service in many areas, but it has a growing fiber network too. That’s where higher speeds like 750 Mbps come in. And Hawaiian’s fiber plans are a much better deal, if you can get them.
How Hawaiian Telcom stacks up on value
We rated Hawaiian Telcom 4 out of 5 for value, which means that, especially at faster speeds, its price per speed is better than most providers. But even Hawaiian’s slowest plans are priced competitively, especially considering the high cost of just about everything else on the islands.
Before digging too deep...
Make sure Hawaiian Telcom is available in your area.
Featured plans and prices
Get the best value by speaking directly with a sales rep at 1-844-716-2785 or check your address at
Hawaiian Telcom's website.
Check address
Limited time offer for new Hawaiian Telcom residential customers subscribing to 15 Mbps High-Speed Internet. Promotional rate will increase to $29.99/mo for the second year. 1 month free Premier Value Bundle limited time offer for new Hawaiian Telcom subscribers. Premier Value Bundle is an optional service. After 1st month of free Premier Value Bundle, valued at $14.99, the promotional price for Premier Value Bundle for the next 11 months (for a total 12-month promotional period) will be $8/month. Premier Value Bundle includes HT Safeguard 1-10 devices, Inside Wire Maintenance Plan, Whole Home WiFi, and Wireless Gateway Service Fee. Standard rates, including Wireless Gateway Service fee, apply after promotional periods. 30-day satisfaction guarantee entitles customer to cancel service within 30 days of installation and receive a credit in the amount of the first month’s charges excluding any non-recurring charges. Any change to account or service plan will cancel promotional price. If service is discontinued, a wireless gateway equipment charge of $200 per device will be billed to the final invoice; customer has 45 days to return the gateway to receive a full credit. Service/speeds not available in all areas; subject to final confirmation of service. Offer subject to change or termination at any time. Advertised price does not include one-time Activation Fee. Taxes, surcharges and other fees apply. Rates, rate plans and offers subject to change. Other terms, conditions and restrictions apply. Visit hawaiiantel.com for details. © 2020 Hawaiian Telcom.
Limited time offer for new Hawaiian Telcom residential customers subscribing to Fioptics 750 for 2 years. 1 month free Premier Value Bundle limited time offer for new Hawaiian Telcom subscribers. Premier Value Bundle is an optional service. After 1st month of free Premier Value Bundle, valued at $14.99, the promotional price for Premier Value Bundle for the next 23 months (for a total 24-month promotional period) will be $8/month. Premier Value Bundle includes HT Safeguard 1-10 devices, Inside Wire Maintenance Plan, Whole Home WiFi, and Wireless Gateway Service Fee. Standard rates, including Wireless Gateway Service fee, apply after promotional periods. 30-day satisfaction guarantee entitles customer to cancel service within 30 days of installation and receive a credit in the amount of the first month’s charges excluding any non-recurring charges. Any change to account or service plan will cancel promotional price. If service is discontinued, a wireless gateway equipment charge of $200 per device will be billed to the final invoice; customer has 45 days to return the gateway to receive a full credit. Service/speeds not available in all areas; subject to final confirmation of service. Offer subject to change or termination at any time. Advertised price does not include one-time Activation Fee. Taxes, surcharges and other fees apply. Rates, rate plans and offers subject to change. Other terms, conditions and restrictions apply. Visit hawaiiantel.com for details. © 2020 Hawaiian Telcom.
Limited time offer for new Hawaiian Telcom TV subscribers. Promotional bundle price includes Advantage TV, HD and up to 1 Gbps High-Speed Internet for 1 year. Monthly bundle promotion price will increase $10/mo after 12 months. 1 month free Premier Value Bundle limited time offer for new Hawaiian Telcom subscribers. Premier Value Bundle is an optional service. After 1st month of free Premier Value Bundle, valued at $14.99, the promotional price for Premier Value Bundle for the next 11 months (for a total 12-month promotional period) will be $8/month. Premier Value Bundle includes HT Safeguard 1-10 devices, Inside Wire Maintenance Plan, Whole Home WiFi, and Wireless Gateway Service Fee. Standard rates, including Wireless Gateway Service fee, apply after promotional periods. Any change to service will cancel the promotional price. 30-day satisfaction guarantee entitles customer to cancel service within 30 days of installation and receive a credit in the amount of the first month’s charges excluding any non-recurring charges. Service/speeds not available in all areas or on all lines; subject to final confirmation of service. Faster speeds may be available for additional cost. Service activation of Hawaiian Telcom TV service is subject to credit approval. Each additional TV requires a Set Top Box in order to receive TV service and will be charged a monthly fee. Equipment must be returned upon disconnection of service otherwise equipment return fee(s) will apply. Advertised price does not include Wireless Gateway Service Fee or one-time Activation Fee. Taxes, surcharges and other fees apply. Rates, rate plans and offers subject to change. Other terms, conditions and restrictions apply. Visit hawaiiantel.com for details. © 2020 Hawaiian Telcom
Hawaiian Telcom costs and fees to consider
Hawaiian Telcom earned 3.5 out of 5 stars for equipment and installation, because these will cost you a little less than elsewhere. Equipment fees are on the low side of average/ And whether you use professional installation or self setup, it’ll cost you just $35 or so to activate service.
Learn more about understanding your bill.
Self installation
$0
Professional installation
$0
Activation fee
$34.99
Basic equipment
$9.99/mo.
Optional Wi-Fi equipment
$7/mo.
Optional Premier Value plan
$15.99/mo.
Visit Hawaiian Telcom's website
or call 1-844-716-2785 for pricing details specific to your situation.Go to provider
Hawaiian Telcom internet deals and incentives
Hawaiian Telcom doesn't currently have any deals or promotions.
Take advantage of current promotions and save yourself some cash. Visit
Hawaiian Telcom's website
or call 1-844-716-2785.Hawaiian Telcom bundles
If you live on Oahu, you may also be able to get TV with Hawaiian Telcom. Bundling in Basic TV could increase your monthly bill by just $10, which is a steal. If you don’t live on Oahu, you can get a streaming service like YouTube TV, Sling TV, or Fubo separately. However, if you live in Hawaiian's DSL footprint, make sure your top speed can support the streaming service you choose.
You can also get home phone service with Hawaiian for about $15 more per month, which is also a great price.
Internet and TV
Adds $10–$50 to your plan
Internet and home phone
Adds $15 to your bill
Internet, TV, and home phone
Adds $25–$65
Savings tip: Services often come highly discounted when you buy them together. Be sure to
check Hawaiian Telcom's bundling options.
View Plans
Cancelation costs for Hawaiian Telcom
Saying your first Aloha to Hawaiian Telcom is easier than saying your last one. Contracts run up to three years, and if you cancel early, you’ll pay half of what’s left of your contract. That could get expensive fast! Plus, you’ll automatically be charged a $200 equipment return fee. (Woah!) Hawaiian will credit it back when you mail your equipment back within 45 days, but still. This ISP does have a 30-day moneyback guarantee when you first sign up, so really put your internet to the test and hit the eject button ASAP if it doesn’t feel right. If you delay, it could cost you big.
Cancelation fee
50% of your remaining contract
Contract length
2–3 years
Locked into a contract? Call Hawaiian Telcom at 1-844-716-2785 and speak to a rep about available options.
Hawaiian Telcom Affordable Connectivity Program
Hawaiian Telcom participates in the Affordable Connectivity Program. With this program, low-income households, Tribal peoples, libraries, schools, and rural health centers can save up to $30 on their internet bill. With a Hawaiian Telcom 100 Fioptics plan, that amounts to free internet.
Learn more about how to get free and low-cost internet.
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