Staff rating

3.5

Customer rating

4.2

(40)

Plans starting at $20.00

250+ channels

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Staff rating

4.5

Customer rating

3.7

(22)

Plans starting at $15.00

420+ channels

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Staff rating

4.6

Customer rating

4.4

(38)

Plans starting at $72.99

85+ channels

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Staff rating

3.5

Good for bundling and premium channels, but not the best standalone value

Cox Communications is one of the most expensive cable TV providers on the market, especially when you consider all the hidden costs. But if you want sports and premium channels, have only one TV, and bundle with internet and other services, this provider could make sense for you.

What we like

Large number of premium channels
Tiered DVR storage and recording
Searches streaming apps too

What we don't like

Pricey plans and hidden costs
Padded channel lineup
No free DVR storage

See full review

Savings tip: Cox often has

sign-up promotions

for first-time customers. Call to ask a rep about current deals and discounts.

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Staff rating

4.5

Huge value for internet-based TV

Optimum offers exceptional value. You get tons of channels, a solid DVR, and a good selection of sports and premium channels for a very reasonable price. Despite some additional fees, Optimum is an excellent choice.

What we like

No contracts
High channel count
Excellent value

What we dislike

Some areas can't get fiber internet
High fees
Second-year price hikes

See full review

Savings tip: Optimum often has

sign-up promotions

for first-time customers. Call to ask a rep about current deals and discounts.

Check deals

Staff rating

4.6

Streaming live TV done right

YouTube TV is a refreshing option for cable or satellite TV cord cutters. It feels just like a traditional TV service, but without the hidden fees or equipment rental. Shows and games are easy to find and record, simultaneous streams are a breeze, and the interface felt familiar and intuitive on every device we tested.

What we like

No hidden fees
Exclusive access to NFL Sunday Ticket
Six Google accounts per subscription

What we dislike

Unskippable commercials on some shows
Lackluster regional sports network (RSN) coverage
YouTube Premium and YouTube music not included

See full review

Savings tip: YouTube TV often has

sign-up promotions

for first-time customers. Call to ask a rep about current deals and discounts.

Check deals

Content

4.0

Above-average channel lineup, especially for sports and news

Cox has some of the best channel line-ups we've seen, with more to watch for just about everyone. Family-friendly entertainment is Cox's weakest link, but it's still better than a lot of competitors.

Local: 4/5
Cox has a great local lineup, including staples like NBC, CBS, ABC, FOX, PBS, and The CW. It also includes some great Spanish-language locals like Univision, Telemundo, Unimas, and Estrella. However, it's missing Ion, Cozi, and Comet.

Sports: 4.5/5
Cox cable TV includes a great sports lineup in its Preferred (mid-tier) and Ultimate (top tier) plans. ESPN, ESPN2, Fox Sports, and the Golf channel are all included in a Preferred plan, and the Ultimate plan adds NFL Network, NFL Red Zone, the Tennis Channel, and the elusive MLB channel. Most competitors typically offer these last three as expensive add-ons, so Cox is ahead of the game here.

More Resources:

How to watch NFL Games

How to watch NBA Games

How to watch NHL Games

How to watch MLB Games

Family and education: 3.5/5
Cox has some decent family entertainment, especially when it comes to educational content. You'll get Animal Planet, Discovery Channel, History, National Geographic, and the Science Channel, but you'll miss out on Nat Geo Wild and Smithsonian. The kids will love Cartoon Network, Disney, Nickelodeon, and Nick Jr., but the little ones won't get to enjoy Disney Junior.

News and politics: 4.5/5
Cox has excellent news coverage and politics content. Not only do you get the local news shows, you get most of the big national news channels too. You get C-SPAN, CNBC, MSNBC, CNN, Fox News, Newsmax, and The Weather Channel. Our biggest gripe is that you'll miss out on the international perspective of BBC America.

Entertainment and lifestyle: 4/5
Cox has some decent entertainment options, including Comedy Central, Bravo, CMT, AMC, FX and FXX, two Hallmarks, and Sundance. It's missing some lifestyle channels though, like HGTV and The Cooking Channel, but it has the Food Network and TLC. But what makes Cox stand out is how many premium channels it includes in its top-tier plan. If you spring for the Ultimate plan, you’ll get ten HBO, eleven Cinemax, five SHOWTIME, and nine STARZ channels—at no extra charge.

Local news, sports, and entertainment channels vary based on your location. Check out

Cox channel offerings

in your area.

View plans

Content

5.0

Popular channels to suit every taste

Optimum offers a great selection of channels, and pricing at each of its tiers is reasonable. If you’re part of a big family with diverse TV tastes, Optimum is easy to recommend.

Local: 5/5
Optimum offers a fantastic selection of local channels in each of its four package tiers. You get access to the four basic broadcast channels (NBC, CBS, ABC, and FOX) plus Univision and Telemundo. That means local news and sports, big national games like the Super Bowl, and primetime favorites.

Sports: 5/5
Not only does Optimum offer a ton of great channels for sports, you can get most of it at either the Basic TV or Core TV packages. In addition to wrestling on USA Network and all that ESPN has to offer, you get TNT, Fox Sports 1, MLB Network, and NBA TV. NFL Network is available on the highest tier, and you can get NFL RedZone as an add-on. Sports aficionados should opt for at least the Select TV plan to get the best selection.

If Optimum's offerings aren't quite right, you're in luck! A lot of games and matches are now available via streaming or over the air. Find out how to watch the MLB, how to watch pro football, and how to watch the NHL.

Family and education: 5/5
Optimum TV truly offers something for everyone, and that includes all kinds of shows for kids and channels focused on education. You can get PBS, Disney, and Nickelodeon at the Core TV price. If you bump up to the next tier, you can get History, Discovery, NationL Geographic, Travel, Animal Planet, and more. There’s no Family Entertainment TV (FETV) or Me TV, but we aren’t too mad about it.

News and politics: 5/5
Optimum TV keeps hitting homers when it comes to news. You get a selection of US political news from both sides of the aisle plus international news, Spanish-language news, business news, and even sports news.

Entertainment and lifestyle: 4.5/5
When it comes to watching great movies, reality TV, and home improvement shows, Optimum TV has you covered. At the highest tier, you get a selection of premium channels including Reelz, HBO, and SHOWTIME, plus both Hallmark and Lifetime. A number of the top 100 channels in the US are missing, including Game Show Network, Grit, INSP and Ion Mystery, but all the most popular content is easy to find. (1)

Local news, sports, and entertainment channels vary based on your location. Check out

Optimum channel offerings

in your area.

View plans

Content

4.0

All your local channels, dozens of networks, and a respectable streaming library

YouTube TV offers a well-rounded channel selection, ranging from sports and entertainment to news and network TV. We think YouTube TV is a good option if you want a classic live TV experience with a solid on-demand library, but we have a couple minor complaints.

Local: 4/5
YouTube TV carries almost all your local networks, unlike competitor Philo, and even offers PBS, unlike Hulu + Live TV. You even get multiple Spanish-language local channels with YouTube TV. However, you won’t find Antenna TV, and Estrella TV is available only as an add-on.

Sports: 4/5
There are some things we love for sports fans with YouTube TV, and others we really dislike. Having the option to buy NFL Sunday Ticket is fantastic, with regular prices of $349–$389 per season for YouTube TV subscribers and $449-$489 if you just want the football and not live TV. (1) Beyond pig skins, we love that NBA TV and the Golf Channel are included with the base channel price. We also like that you get your local channels, TNT, USA Network, and more, and the sports add-on is nice for the price. It comes with NFL RedZone, live poker and billiards, OutsideTV+, and FOX Soccer. No MLB coverage is disappointing (2), and you’ll miss out on some regional major league games, even with the sports add-on. That said, you can watch and DVR games in 4K if you get the unlimited add-on for about $10 a month.

More Resources:

How to watch NFL Games

How to watch NBA Games

How to watch NHL Games

How to watch MLB Games

Family and education: 4/5
YouTube TV has a lot to offer for kids and anyone interested in using their screen time to learn about the world. You will miss out on favorites like Science and History, but you get multiple Disney and Nickelodeon options and a dedicated channel for PBS Kids. We also really like the Curiosity Stream add-on for educational documentaries and the Hopster Learning add-on for little kids.

News and politics: 4/5
You can find a lot of political commentary from both the left and the right on YouTube TV, but you won’t find Newsmax or Vice, or any C-SPAN channels (which are common with most traditional TV providers). There are nice options for international news, though, and we like that you can satisfy your appetite for local news in either Spanish or English. You might want to pick up a digital antenna, though, if you want to catch some niche broadcast favorites.

Entertainment and lifestyle: 3.5/5
YouTube TV can’t quite compete with traditional and satellite TV when it comes to movies, documentaries, and reality TV, but you still get dozens of options. There’s no A&E, Cooking Channel, and GAC (Great American Country), for example, and no Lifetime movies. SHOWTIME and STARZ are available, but only as add-ons. There’s also not much original programming to be found, but you can catch a couple nice options by jumping over to YouTube Premium (confoundingly, a separate subscription on a separate app).

Local news, sports, and entertainment channels vary based on your location. Check out

YouTube TV channel offerings

in your area.

View plans

Value

3.0

Great channels, but lineups are inflated by filler channels

Although it looks like Cox has a ton of channels, its lineup (which varies by plan and location) is padded with up to 50 music channels. (1) Other than that, Cox delivers a great channel lineup, especially in its top-tier plan. However, it’ll cost you more than other companies.

You’ll get the most bang for your buck (and some sweet premium channels) with the Ultimate plan, but a Premium plan has plenty of channels for most people and the option to add inexpensive premium channels à la carte, which range from $5–$15 per. We don’t generally recommend the Starter plan because you can get most of its channels for free with an HD antenna, though that signal is less reliable than what Cox provides.

Cox Communications has two types of plans. Cox TV includes live TV and on-demand TV. Cox Contour adds the ability to connect streaming apps like Netflix and Amazon Prime to your TV and search their content using a remote. All plans come with a one- or two-year contract, after which you’ll be on month-to-month pricing, which is around $15/month more.

Get the best value by speaking directly with a sales rep at 1-844-448-0617 or check your address at

Cox's website.

Check address

Value

5.0

You get a lot for the money, but internet is required

Optimum TV offers excellent value, whether you live in an area that gets only cable internet or one wired for fiber-to-the-home. Internet-based TV packages are available for as little as $35 per month (for basic TV), while the higher-tier plans offer high channel counts for the price. There are as many as 420+ channels available—one of the highest channel counts of any provider.

The internet service is also a fantastic value, offering faster speeds for the money than many competitors. It’s worth noting that an internet plan is required, though, at a minimum price of $40 per month. There’s also a few hidden fees, but they’re lower than what we’ve seen from other cable providers.

There's a 2-year price lock on most plans, which is great! Prices go up in the third year of TV service, though, and the company doesn't say by how much. We've heard customers complain about price hikes in the range of $85–$115, though, and that's just for TV. Since you also need internet, your price could balloon by $200 per month by year three.

You may be able to save on your bill by calling in and threatening to switch to a competitor, so we recommend it!

Get the best value by speaking directly with a sales rep at 1-844-719-8066 or check your address at

Optimum's website.

Check address

Value

5.0

A familiar channel-surfing experience and great add-on options

YouTube TV is an excellent choice for streaming live TV, and it all costs about what you’d pay for a mid-range subscription package from a cable or satellite TV provider (but without the hidden fees). The price is about average among the premium live TV services we tested. The only extra charge on your bill is local sales tax, but you’re going to find that with virtually every TV provider out there.

If you want add-ons like NFL Sunday Ticket, sports in 4K, or entertainment channels such as HBO, add-on pricing applies. But buying and canceling add-ons was pretty seamless in our tests, and many of the upgrades (like YouTube TV itself) come with free trials.

Starting in October of 2022, YouTube made it possible to get most of its add-ons without paying the full monthly price, either through YouTube TV or the separate Premium Channels feature on regular YouTube. The prices were a bit higher or the same as purchasing the services separately, but it's nice to watch them with a familiar app and just one bill.

We were a little bummed to discover that you still have to watch ads with a lot of the content, and you don’t get to skip ads on regular YouTube or YouTube Music, since YouTube Premium is a separate service, but we welcome the simplified pricing with open arms.

Get the best value by speaking directly with a sales rep or check your address at

YouTube TV's website.

Check address

Equipment and features

4.0

The app could save you money, but DVR will cost you

When it comes to equipment and features, Cox is ahead of the pack. From a great app to exceptional DVR features to a search remote that simultaneously searches streaming apps and cable TV, using Cox is a top-notch experience.

Ability to watch: Great
Cox offers some solid features that make for a great entertainment experience. Cox TV uses cable infrastructure to keep you reliably binging your favorite shows. Your first Contour box is free, and every additional one is $8.50/month, which is cheaper than average. Plus, it has the Cox Contour app, so if you have smart TVs and don't need DVR on all of them, you don't need additional boxes. On the down side, the Cox Contour App has low ratings for both iOS and Android, so you might want to opt for more Contour boxes anyway.

Ability to record: Excellent
The Cox DVR service uses cloud storage so you can access recorded shows anywhere with the Cox Contour app. The Contour app also lets you download on-demand content to watch offline from anywhere.

How much storage you get (50–1,000 HD hours) and how many shows you can record at a time (1 to a whopping 24!) depends on which DVR package you buy. Or you can skip DVR altogether to avoid the additional cost.

Ability to find: Great
While at home with your TV, you’ll use a voice remote to sort through your shows—even the ones on streaming apps like Netflix and Hulu. You don't have to remember which app your show is on to find it, which we loved. It made our entire watching experience—not just our live TV experience—a delight.

Features and equipment may vary based on package. Visit

Cox's website

or call 1-844-448-0617 for more information.

Features

4.0

A solid DVR, but fees for storage

Optimum TV is a nice option for channel surfing, watching on-demand, and catching episodes or games you might have missed (whether on a TV set or on your phone or laptop). However, its costly DVR storage may not be worth the money.

Ability to watch: Great
Whether you go with the Optimum cable box, buy an Apple TV from the company, or use your own Apple TV, we think you’ll enjoy watching Optimum TV. Optimum gives you Wi-Fi equipment and the first set-top box for free, but you'll be charged an additional $10 per month for each additional TV box. However, it’s easy to get out of those fees using the sweet Optimum TV mobile app, so that’s what we recommend for most households.

Ability to record: Good
Optimum’s Cloud DVR system offers up to 150 hours of storage for your favorite shows and movies, and you can record up to 15 shows at the same time—perfect for large families or households with lots of roommates. The system comes with all the modern features we expect from a DVR: voice control, an Apple TV app, support for streaming services, and more.

You can also access your DVR and on-demand content from your iPhone, iPad, or Android device with the provider’s app. Our only gripe is that the DVR storage is costly—more than $20 per month for the full 150 hours, in addition to the fee for renting the box. You'll also be charged a DVR service fee for every set-top box you rent, but you can skip the DVR altogether if you want and there’s no charge.

Ability to find: Great
Optimum TV offers thousands of shows and hundreds of channels, and they’re pretty easy to find using the app, the company’s cable box, or an Apple TV. Both the cable box and Apple TV have voice search functionality, and you can enter in credentials for other streaming services like Netflix on either. With the cable box, you can even pause and restart live TV.

Usability and features

4.5

Unlimited DVR and up to six Google profiles per subscription

YouTube TV comes with everything you expect from a live TV service: easy channel surfing via the Live option, video on-demand (VOD) and DVR in the Library, and access to live sports, events, and shows from the Home tab. Its English-language monthly subscription offers more than 100 channels. If you want content in Spanish only, your monthly price is less than half of the English-language price.

Ability to watch: Excellent
YouTube TV doesn’t come with an option for a dedicated remote, but you can buy a Chromecast with Google TV for about a third of the price of the DIRECTV STREAM box if you want a voice remote. If you spring for the 4K Plus add-on, you get unlimited streams at home and three away from home. If you have a device compatible with Dolby 5.1 surround sound, it will work nicely with YouTube TV.

We were less satisfied with the ads—you’ll see a lot of them on YouTube TV, and they’re quite noticeable if you’re switching from on-demand streaming apps like Netflix, HBO Max, or Amazon's Prime Video. You can fast forward through ads on your DVR content, and some shows don’t have any ads on the DVR version.

When you watch live, you get the same ads the channels show over the air. A few times in our tests, we even saw ad visuals on the screen hyper-imposed on top of what we were trying to watch. It wasn’t a dealbreaker, but it took us out of the viewing experience. You will need broadband internet to enjoy YouTube TV, but streaming a show or game in 4K requires only about 20 Mbps of bandwidth at any given time, so you don’t need to worry about paying for the fastest possible internet speeds.

Ability to record: Excellent
YouTube TV comes with unlimited cloud DVR, and your recordings are saved for nine months. You can pause, rewind, and fast forward on most (but not all) DVR recordings, and it’s pretty simple to add them to your library. Curiously, adding any episode means you’ll record every future episode of that program, even reruns. It’s not a huge deal, but it does mean your library can feel bloated in a hurry.

There were a few standout features, too. We loved the sports highlights and how you can watch only key plays until you catch up to the live broadcast, hide scores of games you haven’t watched, or watch in Fantasy Football or Stats mode.

January 2023 updates to the interface made navigating the library a little easier, and we look forward to more promised improvements.

Ability to find: Great
YouTube TV is owned by search giant Google, and it shows. Finding specific programs, channels, and even recommendations from a browser was a delight. In fact, logging in on a browser is the best way to rearrange your Live guide for channel surfing, and it’s the best way to manage your account. The desktop app and mobile app felt familiar and easy to use, but we were annoyed that we couldn’t turn the volume up very high.

The experience on the Samsung smart TV we tested wasn’t quite as seamless. To get to YouTube TV, you have to open the regular YouTube app and find the YouTube TV button at the bottom left. Once we were in, there was a nice option to verify the account on a smartphone rather than typing your secure password with the remote. We didn’t love the pause and rewind functionality on the smart TV, and we once had to turn everything off and restart because the screen went black.

We also tested YouTube TV on an Apple TV, and it worked pretty well. It wasn’t hidden within the regular YouTube app, which was nice, and controls worked better. The app experience was even better when we tested on the Chromecast with Google TV. The remote was small but easy to use, and the voice functionality was fantastic. Unfortunately, the button labeled YouTube on the remote goes to the regular YouTube app, not YouTube TV.

Ability to share: Great
One YouTube TV subscription comes with six seats, so you and up to five members of your family can have their own private Google profile. With the basic subscription, you can watch up to three simultaneous streams at once, or you can get unlimited streams at home with the Unlimited add-on for about $10 per month.

If we had a magic wand and could improve any feature of YouTube TV, it would be parental controls. If you’re an adult sharing the subscription with other adults, it’s nice that profiles are 100% private—that means other accounts can’t see your DVR, your watch history, or your search history. But if you’re a parent, it’s a little problematic. There is a setting that prevents particular devices from viewing anything beyond TV-G or PG, but it doesn’t apply to accounts (just devices), and it’s not password-protected. Using the Family Link controls may give you more options, but most of those seem to be for regular YouTube and YouTube Kids, not YouTube TV.

Customer experience

3.0

Solid service and installation, but could use more transparency

Most customers report that Cox has solid customer service, and that's been our experience too. Cox also has some good self-help content on its website. We liked having the option to save money by signing a contract or skip the commitment altogether. However, Cox could work on its transparency. It has some hidden fees that you can't see until after you supply personal information. We'd love the ability to build a cart and see what our bill will be before sharing that.

Installation is generally fast and priced about average. If your house is already wired with cable jacks for all your TVs, self-install is a free, easy option. Professional installation varies by location but will run you around $75, which is pretty inexpensive. Learn how to choose between self installation or professional installation.

Visit Cox's website

or call 1-844-448-0617 for more information on contracts and money-back guarantees.

Go to provider

Customer experience

4.0

Premium installation with a premium price

Most Optimum TV customers are happy with the service and self-installation is free if you order online. If you need a pro to come help (and you order online), the charge is $60. If you call in to order, self-install is free, the standard installation costs about $100, and premium installation costs about $150.

Visit Optimum's website

or call 1-844-719-8066 for more information on contracts and money-back guarantees.

Go to provider

Customer experience

5.0

Straightforward and accessible for tech-savvy users

If you’re accustomed to shopping online and familiar with how streaming services work, YouTube TV is very easy to use. The interface is fairly easy to navigate and there’s just one package rather than multiple tiers to choose from. However, add-on pricing can be a little hard to track down.

Fortunately, you can get a 21-day free trial of YouTube TV if you’re a new user, and most of the add-ons also have free trials. If you’re not 100% pleased, we love that everything is surprisingly easy to cancel. Reactivation is also a breeze—YouTube TV saves all your info forever, and even saves your DVR recordings for 21 days after you pull the plug.

YouTube TV is so easy to use, most users won’t miss out on a customer service telephone line or a live chat experience, but it’s worth noting that those channels are not available.

Visit YouTube TV's website

or call for more information on contracts and money-back guarantees.

Go to provider

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Cox Communications

4.2

(40)

5 Star

40%

4 Star

45%

3 Star

12%

2 Star

1 Star

Lynnfrom Olmsted Twp, OH

Cox Communications Customer for 8+ years

Reviewed on: 7/26/2022

I normally have no problems with the service, it is just they continue to raise the price and nothing gets any better in the TV or the internet.

Chrisfrom Ocala, FL

Cox Communications Customer for 8+ years

Reviewed on: 7/20/2022

I'm very happy with cox The only thing they could do better is to add more channels

Richardfrom Salina, KS

Cox Communications Customer for 8+ years

Reviewed on: 7/4/2022

The service has been pretty decent. The picture and audio quality is good. The service has been surprisingly reliable. It's rare when we have an outage. If there is an outage it doesn't take long for a repair person to come out, and fix the problem. I would like to see a better quality remote control system for their wall-mounted digital cable boxes. It's pretty east get out of range where the remote doesn't work. Also, I'd like a way to record programs, and be able to play the recordings on other devices. It makes a person wish that analog TV was still available.

Francisfrom Wethersfield, CT

Cox Communications Customer for 8+ years

Reviewed on: 6/22/2022

I like that they broadcast all channels in 1080 resolution and lower the bill

Optimum

3.6

(22)

5 Star

27%

4 Star

32%

3 Star

27%

2 Star

1 Star

Edwardfrom Manalapan , NJ

Optimum Customer for 4+ years

Reviewed on: 8/15/2022

Service is good but we lost channels in the last change of offers

Joann from Fairfield , CT

Optimum Customer for 8+ years

Reviewed on: 7/14/2022

Too expensive. Difficult to contact by phone

David from Hackensack, NJ

Optimum Customer for Less than a year

Reviewed on: 7/2/2022

My optimum bill is included in the rent.I use it mostly for the wifi. I like to use the Amazon firestick as it offers first run movies.i don't think that there is any way to improve on that.

Katfrom Bronx, NY

Optimum Customer for 1+ years

Reviewed on: 6/29/2022

It's just ok

YouTube TV

4.4

(38)

5 Star

50%

4 Star

42%

3 Star

2 Star

1 Star

Eddie from Macon , GA

YouTube TV Customer for Less than a year

Reviewed on: 8/21/2022

It has been very easy to use. I lo e the unlimited dvr storage. It has awesome customer service

Tomfrom Brookfield, IL

YouTube TV Customer for 1+ years

Reviewed on: 7/30/2022

too pricey for the amount of programs. sports stations are ok. trying to record is way too difficult

Jimfrom Rosemount, MN

YouTube TV Customer for 4+ years

Reviewed on: 6/27/2022

They provide decent programming. My main complaint is that they cannot come to an agreement with Sinclair Broadcasting to broadcast Twins games. I would leave them in a minute if another service provided local sports.

Davidfrom Brooklyn , NY

YouTube TV Customer for 1+ years

Reviewed on: 6/20/2022

My overall experience is okay. It'ss so easy to listen to music and watch movies you typically can't watch on YouTube

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Endnotes and sources

1. "Channel Lineup," Cox Communications. Accessed 3 April 2023.

Endnotes and sources

"Most-Watched Television Networks: Ranking 2022’s Winners and Losers," Variety. Accessed 4 April 2023.

Endnotes and sources

(1) "Huddle up football fans, the NFL Sunday Ticket presale kicks off today,” NFL. Accessed 12 April 2023.(2) "YouTube TV abruptly drops MLB Network as spring training approaches," The Verge. Accessed 3 February 2023.(3) "Most-Watched Television Networks: Ranking 2021’s Winners and Losers,” Variety. Retrieved Sept. 6, 2022.As an Amazon Associate, Switchful.com may earn commissions from qualifying purchases.