Cox Communications is one of the most expensive cable TV providers on the market, especially when you consider all the hidden costs. But if you want sports and premium channels, have only one TV, and bundle with internet and other services, this provider could make sense for you.
DISH offers a sweet three-year price guarantee and one of the best DVRs available, but picture quality is unreliable, and you’ll miss out on regional sports networks.
MaxxSouth charges a lot per channel and doesn’t deliver a ton of features. Still, there are few hidden costs and no contracts, so this provider might be your best option. And we like its unique local sports channels and internet service.
Cox has some of the best channel line-ups we've seen, with more to watch for just about everyone. Family-friendly entertainment is Cox's weakest link, but it's still better than a lot of competitors.
Local: 4/5
Cox has a great local lineup, including staples like NBC, CBS, ABC, FOX, PBS, and The CW. It also includes some great Spanish-language locals like Univision, Telemundo, Unimas, and Estrella. However, it's missing Ion, Cozi, and Comet.
Sports: 4.5/5
Cox cable TV includes a great sports lineup in its Preferred (mid-tier) and Ultimate (top tier) plans. ESPN, ESPN2, Fox Sports, and the Golf channel are all included in a Preferred plan, and the Ultimate plan adds NFL Network, NFL Red Zone, the Tennis Channel, and the elusive MLB channel. Most competitors typically offer these last three as expensive add-ons, so Cox is ahead of the game here.
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Family and education: 3.5/5
Cox has some decent family entertainment, especially when it comes to educational content. You'll get Animal Planet, Discovery Channel, History, National Geographic, and the Science Channel, but you'll miss out on Nat Geo Wild and Smithsonian. The kids will love Cartoon Network, Disney, Nickelodeon, and Nick Jr., but the little ones won't get to enjoy Disney Junior.
News and politics: 4.5/5
Cox has excellent news coverage and politics content. Not only do you get the local news shows, you get most of the big national news channels too. You get C-SPAN, CNBC, MSNBC, CNN, Fox News, Newsmax, and The Weather Channel. Our biggest gripe is that you'll miss out on the international perspective of BBC America.
Entertainment and lifestyle: 4/5
Cox has some decent entertainment options, including Comedy Central, Bravo, CMT, AMC, FX and FXX, two Hallmarks, and Sundance. It's missing some lifestyle channels though, like HGTV and The Cooking Channel, but it has the Food Network and TLC. But what makes Cox stand out is how many premium channels it includes in its top-tier plan. If you spring for the Ultimate plan, you’ll get ten HBO, eleven Cinemax, five SHOWTIME, and nine STARZ channels—at no extra charge.
DISH Network offers more than 250 channels on its top tier—it’s a ton of content, and includes almost all the most popular channels out there. (1) There’s a lot of filler in the form of shopping and music channels, but you also get an excellent selection of shows and games for the whole family.
Local: 4/5
You can catch most of your local and national network channels with DISH, and that means local news, local sports, national sports, and top syndicated shows. There is a local channels fee on top of your regular bill, but you can get out of it by buying an antenna instead.
Sports: 4/5
You can watch games and matches for almost any sport with DISH, plus sports analysis and game highlights on channels like NFL Network and MLB Network. There are no regional sports networks, though, and no way to watch every out-of-market NFL game like you can with Youtube TV’s NFL Sunday Ticket. We still recommend it for most fans, but there’s a chance you won’t be able to find all your team’s games.
Family and education: 4.5/5
If you have kiddos in the house, or even if you’re just very interested in educational content, DISH has you covered. Even on the lower-priced tiers, you get PBS, Animal Planet, Cartoon Network, Disney, and the History channel.
News and politics: 4.5/5
DISH doesn’t have every single news channel out there, but it has all the most popular networks plus plenty of local and international news. You get Fox News, MSNBC, Vice, BBC America, and even Newsmax and Freeform. News junkies rejoice!
Entertainment and lifestyle: 4/5
If you’re into Blockbuster movies, home improvement, reality TV, and true crime, you’ll love what DISH has to offer. You will have to pay extra for premium channels like SHOWTIME and HBO, which is a bummer, but paying for just the premium package still gets you more than you could ever watch.
Depending on what you like to watch, MaxxSouth’s channels are a mixed bag. Most households will find enough family and entertainment channels, but news is a little lacking. And for being a local company, MaxxSouth’s local content isn’t great. That is, except for its local sports coverage, which is a homerun.
Local: 2/5
MaxxSouth has the top four local channels covered (NBC, CBS, ABC, and FOX), plus PBS and The CW, but after that things go, well, south. You’ll miss out on Cozi, Comet, and all the local Spanish-language stations. If local channels are important to you, consider going with another provider or picking them up on an HD antenna for free.
Sports: 3/5
MaxxSouth’s national sports offerings are a mixed bag. You get a little over half of the best sport channels, including ESPN1 and 2, TNT, TBS, Fox Sports, and the Golf Channel, and you can also add the NFL Channel and NFL Red Zone for an additional monthly fee. But where this provider shines is local sports. MaxxSouth has its own regional sports network where you can see everything from high school games to community college events in HD quality. You could watch your kid hit a home run from your living room—and get a DVD of it for around $20 to relive their glory as a family later.
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Family and education: 3/5
If you’re looking for family-friendly content, MaxxSouth gets the job done with the Discovery Channel, two Disney channels, Nickelodeon, Animal Planet, and National Geographic. But you’ll miss out on Nat Geo Wild, additional Nickelodeon channels, and the Smithsonian channel.
News and politics: 2.5/5
MaxxSouth’s news options are probably fine for most people. You get the basics like CNN, C-SPAN, BBC America, Fox news, and all three NBCs (NBC, MSNBC, and CNBC). But you’ll miss out on Newsmax, The Weather Channel, and in-depth financial news coverage.
Entertainment and lifestyle: 3/5
MaxxSouth delivers a decent entertainment lineup with favorites like Bravo, Lifetime, FX, and the three T’s—TBS, TLC, and TNT. You’ll also get some of the best lifestyle shows with HGTV, Food Network, and the Travel Channel. But you won’t get Magnolia, either Ion channel, the Cooking Channel, or Grit.
Although it looks like Cox has a ton of channels, its lineup (which varies by plan and location) is padded with up to 50 music channels. (1) Other than that, Cox delivers a great channel lineup, especially in its top-tier plan. However, it’ll cost you more than other companies.
You’ll get the most bang for your buck (and some sweet premium channels) with the Ultimate plan, but a Premium plan has plenty of channels for most people and the option to add inexpensive premium channels à la carte, which range from $5–$15 per. We don’t generally recommend the Starter plan because you can get most of its channels for free with an HD antenna, though that signal is less reliable than what Cox provides.
Cox Communications has two types of plans. Cox TV includes live TV and on-demand TV. Cox Contour adds the ability to connect streaming apps like Netflix and Amazon Prime to your TV and search their content using a remote. All plans come with a one- or two-year contract, after which you’ll be on month-to-month pricing, which is around $15/month more.
DISH stands out in the satellite TV space for its straightforward billing and three-year price guarantee for new customers. The basic package starts at about the same price as DIRECTV’s lowest-tier package, but premium packages cost a lot less. You’ll pay a little less for cable TV compared to DISH in many parts of the country, but things like competition between carriers and available technologies lead to big geographic differences.
DISH has a lot to offer casual viewers, but you won’t have access to NFL SUNDAY TICKET like you would with YouTube TV or any 24/7 channels in 4K resolution like you would with DIRECTV. There might be occasional problems with the picture quality for live sports, but those issues are rare for movies and most TV shows. Compared to cable TV, DISH usually offers better picture quality and many more channels.
While DISH is a lot more straightforward than DIRECTV, there are a few fees that can sneak up on you, including a local broadcast fee. You can get out of that fee by finding another way to watch local channels, but be sure to read your bill carefully each month.
While MaxxSouth’s internet service offers a ton of value, its TV service is way less impressive. It offers two plans: Basic has just 20+ channels, and you can get most of them for free with an HD antenna. An expanded plan gives you 100+ channels, which is also lower than mid-level plans from other providers. There is no top-tier plan, but you can add premium and sports channels for an additional cost.
Overall, MaxxSouth is expensive for what you get. While the channel lineups are average at best, you pay $1.50–$1.75 each, which is way higher than most companies. Unfortunately, most Mississippians don’t have a lot of other providers to choose from, so MaxxSouth might still be your best bet. The good news is that there are few hidden fees and no contracts to worry about.
When it comes to equipment and features, Cox is ahead of the pack. From a great app to exceptional DVR features to a search remote that simultaneously searches streaming apps and cable TV, using Cox is a top-notch experience.
Ability to watch: Great
Cox offers some solid features that make for a great entertainment experience. Cox TV uses cable infrastructure to keep you reliably binging your favorite shows. Your first Contour box is free, and every additional one is $8.50/month, which is cheaper than average. Plus, it has the Cox Contour app, so if you have smart TVs and don't need DVR on all of them, you don't need additional boxes. On the down side, the Cox Contour App has low ratings for both iOS and Android, so you might want to opt for more Contour boxes anyway.
Ability to record: Excellent
The Cox DVR service uses cloud storage so you can access recorded shows anywhere with the Cox Contour app. The Contour app also lets you download on-demand content to watch offline from anywhere.
How much storage you get (50–1,000 HD hours) and how many shows you can record at a time (1 to a whopping 24!) depends on which DVR package you buy. Or you can skip DVR altogether to avoid the additional cost.
Ability to find: Great
While at home with your TV, you’ll use a voice remote to sort through your shows—even the ones on streaming apps like Netflix and Hulu. You don't have to remember which app your show is on to find it, which we loved. It made our entire watching experience—not just our live TV experience—a delight.
DISH is a great way to enjoy all TV has to offer, from picture quality to recording capability and watching on-demand.
Ability to watch: Great
As one of the two big satellite TV providers out there, DISH offers fantastic picture quality and a fantastic viewing platform. It also has a highly rated mobile app, making it easy to watch your shows and channels on the go. You can connect on smartphones, tablets and computers, or your Apple TV.
You can pay extra for DISH Outdoors, a portable satellite antenna and receiver system you can mount on your truck or RV. If you already have DISH at home, the Outdoors setup doesn’t cost much more, making it a great option for camping or tailgate parties.
Ability to record: Excellent
DISH Hopper DVRs are fantastic, and they easily outshine the competition. The Hopper 2 is the standard model and comes with voice control, a Netflix app, and internal Wi-Fi. The Hopper Plus, released in 2022, is an add-on streaming box that lets you add thousands of streaming apps. With DIRECTV’s set top box, you miss out on the apps.
If you upgrade to the Hopper 3 or Hopper Plus with DISH, you’ll pay about $5 more each month. But you get a whole lot for the money. The super-powered DVRs can record up to 16 shows or games at once and save 500 hours of HD recordings. Plus, they're 4K-enabled and beam your DVR content straight to your smartphone or additional set-top boxes around the house so you can watch from anywhere. It also comes with more streaming apps than the basic version, plus built-in Bluetooth so you can watch with earbuds.
The Hopper 3 and Hopper Plus are extraordinarily powerful, but you won’t be able to use all the extra features if you don’t have high-speed internet. If you do, and you want to catch a metric ton of games and shows on your schedule, we think the extra monthly cost is worth it.
If you want to skip the Hoppers and Joeys altogether, you’ll need the Wally receiver and your own hard drive for recording shows. DIY DVR with DISH isn’t worth the hassle for most folks, but it is an option if you're tech-savvy and already own the equipment.
Ability to find: Excellent
There’s a ton of content to love on DISH, and the interface makes it easy to find just what you need. You can control the remote with your voice or easy-to-use channel buttons, and the previews and descriptions show right up top. DISH is TV for people who love live TV, and it shows in the interface.
MaxxSouth has decent equipment, but it's a little light in the features department. While you can improve some of the experience by spending more per month, you'll still be limited by MaxxSouth's minimalist approach.
Ability to watch: Fine
MaxxSouth uses decent equipment at a decent price. Renting a TV box will cost you just $6 per month, but you’ll also have to rent a remote for $7.99 per month, which brings gear costs inline with competitors.
Like many TV services, MaxxSouth has a TV Everywhere feature that lets you watch your shows on your phone, tablet, or laptop when you’re not at home. However, it’s not an app. Instead, you have to use a browser to go to the MaxxSouth website and click around to find what you want or download each programmer’s app onto your device. The upside is you can do this with over 80 apps, from A&E to Vice. The bad news is, that’s a quick way to max out your phone’s storage, so you’ll have to pick your favorites and skip the rest.
Ability to record: Good
With MaxxSouth, you get a solid amount of storage included in your plan—90 hours. You can get up to 500 hours, but you’ll have to purchase them for $5 per month for every additional 50 hours. You’d spend more than $40 to max that out. Yikes!
If you rely on your trusty DVR to catch a lot of shows simultaneously, you’ll be disappointed. With MaxxSouth, you can record only one show at a time, so you’ll be forced to choose a favorite during primetime.
Ability to find: Fine
Finding shows you want to watch is harder than it should be. MaxxSouth doesn’t have a voice remote, so you’ll have to dig through the channel guide, on-demand library, and your DVR recordings manually. Parental controls are fairly customizable and easy to set up, but you’ll have to create—and remember—a second pin if you want to block purchases.
Most customers report that Cox has solid customer service, and that's been our experience too. Cox also has some good self-help content on its website. We liked having the option to save money by signing a contract or skip the commitment altogether. However, Cox could work on its transparency. It has some hidden fees that you can't see until after you supply personal information. We'd love the ability to build a cart and see what our bill will be before sharing that.
Installation is generally fast and priced about average. If your house is already wired with cable jacks for all your TVs, self-install is a free, easy option. Professional installation varies by location but will run you around $75, which is pretty inexpensive. Learn how to choose between self installation or professional installation.
DISH has been ranked as the #1 traditional TV provider for customer service in the US, and we think the honor is well-earned. (2) New customers get a three-year price guarantee, and installation is included (as long as you can pass a required credit check). Some competing cable companies charge closer to $100 for installation, so it’s nice to see both top satellite providers—DISH and DIRECTV—cover the initial setup.
There’s also an option for people who don’t want the contract: Flex TV. You have to buy your DVR outright and pay for the installation out-of-pocket, but you can skip the credit check and pay for TV month to month.
Either way, you’ll benefit from fewer junk fees than the competition and multiple ways to get in touch. It’s worth noting that DISH got hacked in early 2023 and it left customers without service for several days, but we think it was a one-time problem and don’t expect similar outages in the future.
The MaxxSouth experience is mostly fine, but we’d like to see some improvement. It has live chat, 24/7 phone support, and a decent amount of self-help resources on its website and YouTube channel… if you’re willing to sort through it. We didn’t like that we couldn’t order TV service online like we could with MaxxSouth’s internet service. Customers report that MaxxSouth works hard to resolve any issues—if you’re persistent and contact them multiple times.
Professional installation runs a super-low $20 for most setups, but there’s no self-setup option. That means you’ll have to wait for an appointment before you get up and running. But with such a low cost, we’re happy to white-knuckle it through a TV cleanse for a few days (or carefully plan to cancel our old provider around MaxxSouth’s schedule).