Staff rating

3.6

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3.0

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Staff rating

2.8

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3.7

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Staff rating

3.6

Lacking premium perks, but fantastic first-year pricing

Made up of brands Wave, RCN, Grande, and enTouch, Astound offers internet-based entertainment that uses TiVo, Sling TV, and the Google Play store. Fabulous first-year pricing includes internet, but if you want premium perks or a provider you can grow old with, swipe left on this one.

What we like

No-contract plans
Low pricing
Free installation promotions

What we dislike

High long-term costs
Astound internet required
Few premium channels included

See full review

Savings tip: Astound Broadband often has

sign-up promotions

for first-time customers. Call to ask a rep about current deals and discounts.

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Staff rating

3.0

ESPN+ has extra sports at an extra cost

We loved how much extra sports content ESPN+ served up, but we couldn’t get around pay-per-view fees or regional blackouts. ESPN+ won’t replace our other live streaming services or help us cut the cord, but it makes for a great add-on for fans.

What we like

National and international sports
Live game stats
Sports content variety

What we dislike

Bad for cord-cutters
Frequent price hikes
No free trial/version

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Savings tip: ESPN+ often has

sign-up promotions

for first-time customers. Call to ask a rep about current deals and discounts.

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Staff rating

2.8

Decent value if you plan to bundle

Mediacom offers a decent value in TV, but it’s far from perfect. First, you must bundle it with internet—standalone TV isn’t available. A thin sports selection and lots of fees also hurt. That said, Mediacom internet isn’t bad, so if you’re going with that, it probably makes sense to go with Mediacom TV, too.

What we like

Solid prices
Lots of bundle options
Nice TiVo set-top box

What we dislike

Must bundle TV with internet
Lack of sports channels
Lots of fees

See full review

Savings tip: Mediacom often has

sign-up promotions

for first-time customers. Call to ask a rep about current deals and discounts.

Check deals

Content

3.5

Astound’s channel lineup is a Jack of all content, but master of none

Although Astound doesn’t have the massive channel counts that some providers have, the channels it does have will scratch just about any itch. However, if you want Spanish-language channels or comprehensive sports coverage, it might not be the provider for you.

Local: 3.5/5
Astound has most of the channels you need to stay up-to-date on local events, including ABC, NBC, CBS, FOX, PBS, Comet, and The CW. But you won’t find Cozi or any Spanish-language local channels.

Sports: 3/5
Unlike many competitors, Astound’s lowest-tier plan (Basic) includes Fox Sports. Its mid-level plan (Signature) is pretty standard and includes sports like ESPN 1 and 2, Fox Sports, TNT, TBS, and USA. You’ll also get NBA TV and Motor Trend, which are less common. But you’ll miss out on the Golf Channel, and because Astound doesn’t provide Spanish-language channels, its international soccer coverage isn’t ideal.

More Resources:

How to watch NFL Games

How to watch NBA Games

How to watch NHL Games

How to watch MLB Games

Family and education: 3.5/5
Astound has solid family-friendly channels, especially ones with educational content like Animal Planet, History Channel, Discovery, and National Geographic. But you won’t get Nat Geo Wild, the Science Channel, or the Smithsonian Channel. You’ll get some decent cartoons with Disney, Nickelodeon, and Cartoon Network, but your littlest ones will miss out on Nick Jr. and Disney Junior.

News and politics: 3/5
Astound provides plenty of coverage for most people. You’ll get lots of local news of course, along with national channels like CNN, Fox News, CNBC, MSNBC, HLN, and C-SPAN. You’ll even get a bit of international perspective with BBC America. But you won’t get Newsmax, The Weather Channel, or any Spanish-language news.

Entertainment and lifestyle: 3.5/5

Astound has a wide variety of entertainment channels. Exercise your funny bone with both Comedy Central and Laff, or watch a serious cowboy movie on INSP. Learn some home improvement skills with HGTV and TLC, or leave home behind while watching the Travel Channel. Create culinary masterpieces with the Food Network and Cooking channels, or fill up on celebrity gossip with E!. You’ll also get all three Hallmark channels, Bravo, Paramount, and IFC.

Local news, sports, and entertainment channels vary based on your location. Check out

Astound Broadband channel offerings

in your area.

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Content

4.0

Something for every sports fan—but it won’t solve your blackout woes

ESPN+ has tons of live (and replay) sports to stream, including NFL, UFC, multiple international soccer leagues, the US Open, PGA, X games, NHL, and a multitude of college sports, to name just a few. Some games even come with live stats and analysis when you watch them with the ESPN app. This service even helped us discover the rising Indian sport kabaddi, which is like watching adults on the playground at recess. It’s just delightful.

You’ll also get a metric ton of documentaries like the 30 for 30 and E60 series, which cover everything from Payton Manning’s life story to the history of boxing. There’s even an entire series following the Savannah Bananas, a team putting an entertaining spin on baseball (seriously, check out Banana Ball). An ESPN+ subscription also gives you access to multiple daily articles so you can read about last night’s game even if you missed it.

Unfortunately, if you’re hoping to get around regional sports fees or blackouts to watch your favorite local teams, ESPN+ won’t help you there. You have to share your location to watch certain games. And depending on the rules in your area, there’s a good chance you’ll still need to add your login credentials from a cable TV provider or another live TV streaming service like Fubo or Sling to catch the big game.

Local news, sports, and entertainment channels vary based on your location. Check out

ESPN+ channel offerings

in your area.

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Content

3.0

Standard fare for cable TV, with unusual add-on pricing

Mediacom offers pretty standard fare to its TV customers. It's not wonderful, but it isn't horrible either. Depending on your chosen package, you get 50+, 125+, or 170+ channels, along with internet speeds up to 1 Gbps. The channel selection is good, with popular networks available. Channel selection varies quite a bit based on where you live.

Local: 3.5/5
While your exact channel lineup depends on your exact address, Mediacom does a decent job of providing local channels in most of the markets it serves. You can get your standard CBS, NBC, ABC, and FOX channels at the lowest package price, and often a handful of other local options like PBS and Antenna TV (but not Telemundo and Estrella). For local news, sports, and network TV in English, Mediacom is a decent option.

Sports: 2.5/5
We don’t usually recommend Mediacom TV for households that watch a lot of sports. While you can get Fox Sports 1 and TNT plus your local channels for some pro games, the Golf Channel and NFL Networks are available only as add-ons and there’s no MLB coverage available at all. You'll need the third tier for ESPN, TUDN, and most regional sports networks.

More Resources:

How to watch NFL Games

How to watch NBA Games

How to watch NHL Games

How to watch MLB Games

Family and education: 3.5/5
It’s possible to get a great selection of family and educational shows from Mediacom TV, but some of the best options aren’t available in any package tier. Instead, for channels like Smithsonian, Science, Nat Geo Wild, and the Cooking Channel, you have to pay extra every month for the “Kids and Variety Digital Pak.” It’s unusual to have to pay extra for family-friendly shows that come standard with most cable TV competitors.

News and politics: 4/5
Mediacom has a lot to offer when it comes to news, but it's not available in the basic package. At the second tier, you get CNN and Fox News, but you have to bump up to the third tier for MSNBC, Newsmax, CNBC, and Fox Business. If you go with the “Sports & Information Digital Pak,” you can also catch Cheddar News, BBC News, Bloomberg, and China Global Television Network.

Entertainment and lifestyle 3.5/5
From blockbuster movies to reality TV and travel shows, Mediacom has a lot of the most popular channels available. The only caveats are that you may have to pay add-on prices for channels like HBO and Reelz, and these prices tend to be more expensive than what you would find with national cable TV competitors. The premium channels are also usually more expensive than going with streaming services from each brand name.

Local news, sports, and entertainment channels vary based on your location. Check out

Mediacom channel offerings

in your area.

View plans

Value

3.5

Low intro pricing and base plan costs can be deceiving

Astound’s base plans are pretty standard compared to competitors, and initial costs are low. However, if you start adding custom channels, costs quickly add up. Plus, after a year-long honeymoon with great introductory rates, Astound turns up the heat and quickly drains your bank account. Although Astound leans on Sling TV to deliver its live TV channels, it offers a better experience and more channels than just Sling alone.

Astound sells its TV and internet plans together. First, you’ll pick your internet plan, then you can add a TV plan. Whichever TV plan you choose, you’ll stream all your shows over your Astound internet connection, so getting the right internet plan is critical. If you’re a small household that doesn’t stream a ton of HD content, a 110 Mbps internet plan could be plenty. But if you want to take full advantage of Astound’s 4k streaming capabilities, we recommend at least the 400 Mbps plan.

Get the best value by speaking directly with a sales rep at 1-844-443-5172 or check your address at

Astound Broadband's website.

Check address

Value

2.5

ESPN’s monopoly on tons of sports content gives it free rein for hidden costs

ESPN+ is one of the cheapest streaming apps we reviewed at just $10 per month or $100 per year. You can even bundle it with Hulu and Disney+, which helps you save more than $10 per month—making ESPN+ a sort of free add-on. You could spend just $13 for all three ($20 for commercial-free Hulu), then add an inexpensive live streaming service like fubo or YouTubeTV to cover all your bases.

Unfortunately, ESPN has a history of making it expensive to be a sports fan, and ESPN+ carries on the tradition. Since its launch in 2018, the monthly price has doubled from $5 to $10, and it comes with a ton of hidden costs that many fans don’t see coming. For starters, you won’t get any actual ESPN channels, so you’ll be disappointed if you sign up hoping to get ESPN1, 2, or 3, or other channels like ESPN U, Longhorn, SEC, or ACC. Technically, you can watch these channels from ESPN+, but you’ll still have to log in with credentials from a cable TV or other streaming provider that has these channels. Cord cutters take note: you’ll still have to pay for live TV if you want that.

Speaking of needing more credentials, you won’t get around regional sports fees or blackouts—nor will you get a discount on pay-per-view events, like numbered UFC matches. Although the ESPN+ website touts “unrivaled UFC access,” you’ll still have to cough up a whopping $75 for each pay-per-view Fight Night game on top of your ESPN+ subscription. That’s a jab to the faces of MMA fans if we ever saw one.

If you’re hoping ESPN+ will save you money on sports entertainment, you’re in for a rude awakening—especially since ESPN+ doesn’t have a free trial.

Get the best value by speaking directly with a sales rep or check your address at

ESPN+'s website.

Check address

Value

2.5

Internet required, plus required hidden fees

Mediacom offers reasonable value to TV customers. It’s not the most affordable TV provider and doesn’t offer the highest channel count or fastest internet speeds, but it’s also not outrageously expensive. It’s just…reasonable. The average price per channel is a little higher than most, and the company offers about two-thirds of the nation’s top 100 channels, which is a little worse than average.

It’s worth noting that Mediacom does not offer a standalone TV service. That means you have to pay for Mediacom internet if you want Mediacom TV, with plans (which go up after the first year) starting at $69 per month. There’s also a modem fee, a broadcast fee, and a regional sports fee to worry about. In our tests, the average monthly bill was about $50 more than the original quoted price.

Get the best value by speaking directly with a sales rep at 1-844-716-2788 or check your address at

Mediacom's website.

Check address

Equipment and features

3.5

TiVo, Sling, and Android apps are your entertainment trifecta

Astound has put together a great list of equipment and features that allow you to easily find and watch or record your shows with relative ease. That said, we'd love to see more DVR storage included in Astound plans.

Ability to watch: Great
Getting your first TV set up with a Stream 4k box is free, and additional boxes cost just a few dollars per month. You'll also need an Astound Wi-Fi router, but you'll need that for your Astound internet service anyway. Astound uses the Sling app to deliver your streaming experience. The interface can be confusing at first, but once you get used to it, it's a decent experience.

Ability to record: Good
If you ever want to leave your couch (like, say, to run out and get more popcorn), you can use the Astound TV+ app to watch shows in line at the quickie mart, tap into a respectable 125 included hours of Cloud DVR storage, or schedule a future recording. Register up to 12 devices, and watch on up to five at a time.

Ability to find: Great
Astound leans on TiVo’s Stream 4k device to combine the capabilities of a DVR, live TV (via Sling), and streaming services (via Android apps). If that sounds like a lot of stuff to try to sort through while your popcorn gets cold, you can use the voice button on the remote to tell your TiVo what you’re looking for—or ask it to give you a few curated options.

Features and equipment may vary based on package. Visit

Astound Broadband's website

or call 1-844-443-5172 for more information.

Usability and features

3.0

Some cool sports features, but not enough streaming features

In addition to adding exclusive content to the regular ESPN app and browser experience, ESPN+ adds some extra features like joining a fantasy league and live stats and scores for some events. But beyond that, ESPN+ doesn’t have as many features as other live streaming services—and that made it hard to use at times.

Ability to watch: Great
ESPN+ builds on the features of the regular (free) ESPN experience. So if you’ve already had the ESPN app, ESPN+ simply adds another tab for its exclusive content. The browser experience is a similar tacking-on of ESPN+ content. That meant we got all the regular ESPN features we were used to, but it was also frustrating to use compared to dedicated streaming apps.

In some formats (like our Chromecast and Samsung smart TVs), getting properly logged into the ESPN+ experience was confusing, because it wasn’t obvious which experience we were logging into: ESPN+ or regular ol’ ESPN. But after a few false starts, we got it working.

On the app, we liked that some events provided game stats and other graphics before the video when our devices were in portrait mode. It helped longtime fans get a fast glimpse of the game while multitasking, and helped the non-fans among us learn about a new sport.

Ability to record: Bad
ESPN+ lets you download some content to watch offline, but there’s no DVR capability. We were able to download some of the documentary content to watch offline, but no actual events. It was useful for calming our sports cravings on the go, but it wouldn’t satisfy us on an hours-long road trip or flight. But if we missed a live game and ESPN removed the replay, it was just gone.

Ability to find: Fine
Finding shows on ESPN+ is easier in a browser than with the app, but neither is stellar. We logged in to see the familiar ESPN website with an added ESPN+ bar at the top with all our premium content. The tabs helped us find featured content, documentaries, and live and replay events, or we could hit the Browse tab to choose a specific sport or league.

However, the Tools tab left us confused. It took us to an ad for fantasy leagues, then prompted us to sign up for ESPN+... which we clearly already had. It tried to push us into an annual subscription, and when we selected “Skip and get started,” it just took us back to the ESPN+ home screen. We were able to get onto a fantasy league using the Fantasy tab in the top (regular ESPN) navigation bar, which made the Tools tab seem completely pointless.

On the app, it got tough to find the events and shows we wanted. There’s no Live/Replay section to find currently or recently playing events. To find the kabaddi game we were looking for (a sport which is rarely in the Featured section), we had to dig around in the Browse tab for the correct league (Pro Vivo Kabaddi) to find it. There’s also no “Continue watching” section (though the browser version has it), so we had a hard time picking up where we left off. And switching between the app and the browser was annoying because ESPN+ didn’t remember our progress across platforms. It started up back at the beginning, and we’d spend several minutes trying to find our place again. Ugh.

Finally, there are no parental controls with ESPN+. While this streaming service was specific enough to quiet some of our concerns—we knew we wouldn’t log our kids in to watch cartoons and come back to find them watching a horror flick—we wanted more control over screen time and the kinds of sports content they watch. The lack of parental controls made us wary of sharing login credentials, which meant more active monitoring on our part.

Ability to share: Fine
ESPN+ doesn’t seem to be designed for sharing. It doesn’t have multiple user profiles and many events prompt you to input your location before they’ll play. The good news? ESPN+ says you get up to three simultaneous streams—but we were able to get five going at once without anyone getting kicked off. Looks like ESPN accidentally left some hidden value on the table, and we’ll take what we can get.

Equipment and features

3.5

Everything you'd expect

The everyday experience with Mediacom TV is about average compared to other TV services we review. We like the familiarity of the TiVo system, just wish it cost less every month.

Ability to watch: Great
Watching shows and games on Mediacom TV is a pretty standard experience. You can channel surf, record to DVR, and catch a lot of shows and games in HD. It’s easy to see what’s coming up next without leaving your current show, and we like how the set-top box learns what you like and changes its suggestions at different times of day. You can even use your login on different platforms with the Mediacom TV Everywhere service or watch from your mobile phone on Mediacom’s Xtream mobile app.

Ability to record: Great
Remember TiVo? Well, it lives on with Mediacom as the provider’s DVR of choice. Mediacom subscribers get a TiVo DVR box that can record up to 150 hours of HD content (or 1,000 hours of standard definition), which should be plenty for most users.

We particularly like bonus features like QuickMode, which lets you speed up live TV by 30%. It means you can easily get caught up if you start a show or game late. Monthly DVR access fees are pricey and you can’t upgrade your DVR, but once you get the DVR set up and start using it, we think you’ll be pleased with the experience.

Ability to find: Great
From the TV guide on your screen to your Xtream remote, Mediacom makes it easy to find what you’re looking for. We particularly like the voice remote, which lets you ask for a specific show, genre, or channel. It even works with your DVR library and separate streaming apps (but a few extra steps may be required). Parental controls are pretty standard and seem to work well. We only wish the mobile app were more highly rated.

Features and equipment may vary based on package. Visit

Mediacom's website

or call 1-844-716-2788 for more information.

Customer experience

4.0

An overall great experience dampened by surprising price hikes

Most customers report an overall positive experience, but Astound’s large price hikes are understandably unpopular. The good news is, you won’t have to sign a contract, so if increasing prices are getting you down, you can jump ship anytime.

Astound has a free self-setup option and often runs promotions for free professional installation (otherwise around $80). If your house already has working coax outlets, you’ll probably get off scot-free with no installation costs.

Visit Astound Broadband's website

or call 1-844-443-5172 for more information on contracts and money-back guarantees.

Go to provider

Customer experience

2.5

Lack of transparency and cancelation challenges, but mostly helpful service representatives

The ESPN+ website is overall very usable, but we’d like to see clearer pricing right away. You have to click the tiny print for terms or scroll down to the bottom and open an accordion to find out how much a subscription costs. If you miss these clues, you’ll have to give ESPN+ your email address before you know how much the service even costs.

Getting help is easy—at least, after you scroll to the bottom of the ESPN+ website homepage again. There, you’ll find step-by-step instructions and troubleshooting tips, videos, and contact options—including a live chat option. There’s even an entire section for troubleshooting UFC PPV events—though our biggest takeaway here was to purchase an event on the app at least 30 minutes before the event, or it may not go through the Apple Store or Google Play before the event starts.

Generally, people seem to like ESPN+ customer service representatives. However, many users seem to have trouble canceling their subscriptions, especially if they purchased it through a third party like Apple or Verizon. Some went as far as freezing or canceling a credit card to make the monthly fees stop, but most customers were able to cancel in a few minutes if they used live chat to talk to a representative. As for us, we purchased our subscription through a browser directly on the ESPN+ website and could easily cancel the same way.

Visit ESPN+'s website

or call for more information on contracts and money-back guarantees.

Go to provider

Customer experience

2.5

Fees galore, and contracts too

Installation of your new Mediacom service will cost at least $35, and there’s no option to self-install. This fee can sometimes be waived with certain promotions, and we highly recommend hunting one down or discussing it with your sales rep. There’s also a $10 activation fee that’ll show up on your first bill.

The first TiVo DVR is included in your monthly price, but you'll have to pay at least $15 per month to use it. Additional boxes cost about $9 per month. Finally, since you have to bundle with internet, you’ll be on the hook for a $14 modem fee each month, plus broadcast and sports surcharges. There’s also a standard $10 monthly fee for an eero Wi-Fi router system, but you might be able to get it free with certain promotions.

There are also contracts to worry about, and they can be for 12, 24, or 36 months. Depending on how many months left in your contract, you could be charged up to $240 if you quit early.

The upsides are that Mediacom is available where a lot of other providers aren’t, and customer service scores are about average among cable TV providers.

Visit Mediacom's website

or call 1-844-716-2788 for more information on contracts and money-back guarantees.

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Astound Broadband

4.0

(1)

5 Star

4 Star

100%

3 Star

2 Star

1 Star

Tylerfrom Wesley Chapel , FL

Astound Broadband Customer for 1+ years

Reviewed on: 6/17/2022

I like the value of what I get it I gives me the stuff that I need at the price that I want are you able to watch sports the news and most of the TV shows that I want the only way that It could improve is making it more affordable

ESPN+

0.0

(0)

5 Star

4 Star

3 Star

2 Star

1 Star

Mediacom

3.7

(4)

5 Star

25%

4 Star

25%

3 Star

50%

2 Star

1 Star

Dennisfrom Corsicana , TX

Mediacom Customer for 4+ years

Reviewed on: 9/4/2022

It's a great value. Has a ton of options for shows and programs.

Robert from Columbus , GA

Mediacom Customer for 4+ years

Reviewed on: 9/3/2022

They are your average cable television and Internet service they do off the phone on a customer service note I've had issues and multiple technicians come out to my house and they still can't fix the issue with the cable television and that's the primary market

Joanfrom Springfield , MO

Mediacom Customer for 1+ years

Reviewed on: 8/7/2022

Amazing

Larryfrom Columbia, MO

Mediacom Customer for 8+ years

Reviewed on: 7/1/2022

They are expensive and I do not get a discount for being a loyal customer. They have terrible service.

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Endnotes and sources

1. "Channel Lineups," Astound Broadband. Accessed 12 October 2022.As an Amazon Associate, Switchful.com may earn commissions from qualifying purchases.

Endnotes and sources

As an Amazon Associate, Switchful.com may earn commissions from qualifying purchases.